- What are the lease dates?
- Do I have to bring furniture?
- What is included in the rent?
- How close are you to campus?
- Is there parking available?
- Do I sign my own lease or with roommates?
- When is rent due/How do I pay rent?
- What if I have a maintenance issue or need in my apartment?
- Is there insurance coverage in the event of a fire, theft, or natural causes? Does my lease provide coverage for my belongings?
- How do I receive mail and packages?
The lease for Fall 2024 begins on August 17, 2024. The lease end date will be July 27, 2025.
No, all of the apartments are fully furnished with modern bedroom, living room and dining room furniture.
High-speed internet, pest control, trash service and on-site maintenance are included. Residents are responsible for their own electricity, which must be set up with KUB ( Knoxville Utility Board ) prior to move in. Water and sewer charges will be billed monthly based on consumption.
TENN is located at 1830 Cumberland Ave, just steps from the University of Tennessee.
TENN has a parking garage with spaces available for rent on a first come, first served basis. Please contact the leasing office for pricing and availability.
TENN offers individual leasing. Each resident is only responsible for the rent of his/her bedroom, this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.
Rent is due on the 1st of every month; however there is a grace
period until the 5th. If the 5th falls on a Sunday or legal
holiday, rent will not be considered late until the next business
day. On the 6th, rent is considered late and subject to a fine.
For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.
Non-emergency service requests (choose whichever option works
best for you):
• Submit a Service Request online using the Resident Portal. Follow the prompts to complete the service request.
• Call the office and speak with a Tenn team member or leave a message if your call is after the office is closed.
For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire): Call the leasing office. We have someone available 24/7.
Does my lease provide coverage for my belongings?Resident's or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.
Mail - Resident mail is delivered by the US Postal Service to
your assigned mailbox. At move-in, you will receive a mailbox key.
When you move-out, if you want to have your mail forwarded, you
will need to complete a Change of Address Form with the local US
Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or if any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID.